rummy golds

rummy golds App support

Contact
+91 0017828988

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy golds:

Q1: How to log in after installing the rummy golds?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a proper signal to come. If you don't receive the OTP after the allotted time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, use the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help shift your account to the new phone number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems.

Most Asked Questions Related To Withdraw In The rummy golds:

Q1: What is the minimum withdrawal amount in the rummy golds?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw the money earned from gaming, not the bonus amount collected. This means you can access the rewards you've earned through gameplay, but not the bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted through this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours, but payments may take longer to process. In some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay in payment processing can add to the overall time it takes to complete the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used in gaming and cannot be withdrawn by anyone else. You can withdraw the funds you've accumulated while playing with the bonus amount. Bonus earnings are for gaming purposes only and can be withdrawn as real funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.

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